Q&A/How do I build a sales sequence?
SDR & Sales5 key points

How do I build a sales sequence?

TL;DR

Build a 5–8 touch sequence over 3–4 weeks across email and LinkedIn. Alternate channels, add value at each touch, and end with a breakup email. Each touch should have a clear purpose — not just 'following up.' Test copy variants systematically rather than changing everything at once.

The Full Answer

A sales sequence is a planned series of touchpoints across channels, designed to convert a cold prospect into a qualified conversation. Here's how to build one that works:

Sequence architecture (8-touch example over 25 days):

Day 1 — Email 1: The cold hook. 80 words, personalized first line, specific problem, outcome proof point, yes-or-no CTA.

Day 3 — LinkedIn connection request: Short note (not a pitch): "Reaching out about [specific topic] — sent an email, wanted to connect here too." Connection rate is higher when it follows an email they may have seen.

Day 5 — Email 2: Add a new data point or angle not covered in email 1. A statistic, a trend, a common mistake. Under 100 words.

Day 8 — LinkedIn message (if connected): A short, direct message. "Sent a couple emails about [topic]. Happy to share what we found with [similar company] — would you be open to a quick conversation?"

Day 11 — Email 3: Mini case study. "We helped [Company] achieve [result] in [timeframe] — similar situation to yours [specific reason]. Happy to share how they did it."

Day 15 — Call (optional, depends on motion): If you have phone numbers and your motion includes calling. Reference the prior outreach.

Day 18 — Email 4: Useful resource, no pitch. A piece of content they'd find valuable independent of your product. "Working on our 2025 SDR Benchmarks report — happy to share a copy. No sales call required."

Day 24 — Email 5 (breakup): "I've tried to reach out a few times and respect that the timing might not be right. Won't keep trying — if things change, I'm here. Good luck with [specific thing relevant to them]."

What makes sequences fail: - Every touch is a variation of the same pitch (boring, no new value) - Too aggressive spacing (daily follow-ups feel like harassment) - No LinkedIn component (leaving a high-intent channel unused) - Stopping at 2–3 touches (most replies come from touches 3–5)

Key Takeaways

  • 5–8 touches over 3–4 weeks across email and LinkedIn
  • Each touch must add new value — no 'just following up' emails
  • Breakup email (touch 5–8) often generates the highest reply rate in the sequence
  • Don't stop at 2–3 touches — data shows most replies come from later touches
  • Test one variable at a time — subject line variant, hook variant, not everything at once

From Cactus: Cactus builds full multi-channel sequences for clients — writing all 5–8 emails and LinkedIn messages as a coherent narrative arc, not disconnected one-off outreach.

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