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KPIs (Key Performance Indicators)

KPIs are the specific metrics used to measure performance against business goals. Unlike OKRs, KPIs are typically ongoing measurements rather than time-bound goals. In marketing, KPIs cascade from business outcomes (ARR, pipeline) to marketing-owned leading indicators (MQLs, traffic, engagement). The art is picking the 5–8 KPIs that actually predict outcomes — not the 25 vanity metrics that feel productive to track but don't correlate with revenue.

Real-World Example

For example, a B2B marketing team's core KPIs might be: net new pipeline from marketing, MQL-to-SQL conversion rate, blended CAC, organic traffic, and email list growth — each pointing to a different dimension of marketing health.

At Cactus

We build KPI dashboards for clients that focus on the 5 metrics that actually matter — removing vanity metrics that distract from revenue accountability.

Relevant Cactus Services

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