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Product-Market Fit (PMF)

Product-market fit is when your product satisfies a real market need strongly enough that customers come back, expand, and refer others without heavy marketing. The classic signal: you can't make the product fast enough to keep up with demand, and customers are genuinely upset at the idea of losing access to it. PMF is not binary — it exists on a spectrum, and most startups are constantly refining it.

Real-World Example

For example, strong PMF signals include: NPS above 40, NRR above 110%, customers who call you proactively to expand, and prospects who've heard about you from multiple sources before your first outreach.

At Cactus

We look for PMF signals before recommending aggressive demand gen spend — spending $50K/month on marketing before finding PMF is burning money, not growth.

Relevant Cactus Services

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